S.H.A.M.E. Investigation & Protective Services Inc.
11922 Hawthorne Blvd, Hawthorne, CA 90250 | (323) 657‑5031
This notice describes how investigative and personal information about you may be used and disclosed and how you can get access to this information.
1. OUR COMMITMENT TO YOUR PRIVACY
As a licensed California private investigation firm, we are bound by strict confidentiality standards. We collect only the information necessary to perform the investigative and protective services you have requested.
2. INFORMATION WE COLLECT
We may collect “Personal Information” including your name, contact details, financial information for billing, and specific details regarding the subjects of your investigation. This data is gathered through:
* Direct consultations and intake forms.
* Public records and authorized databases.
* Field observations and surveillance.
3. HOW WE USE YOUR INFORMATION
Your information is used strictly for:
* Case Management: Conducting the investigation you hired us for.
* Reporting: Providing you with final findings and evidence.
* Legal Compliance: Meeting state record-keeping requirements (BPC § 7524).
4. DISCLOSURE OF INFORMATION
We do not sell your data. We only share information when:
* Required by Law: Responding to a valid subpoena or court order.
* Authorized by You: Sharing findings with your attorney or insurance provider.
* Service Operations: Using secure third-party tools (e.g., encrypted cloud storage).
5. YOUR RIGHTS UNDER CALIFORNIA LAW (CCPA/CPRA)
You have the right to:
* Request Access to the personal data we have on file for you.
* Request Correction of any inaccurate personal information.
* Request Deletion of your data, though we must legally retain certain investigative records for two years per BSIS regulations.
6. DATA SECURITY
We protect your sensitive case files using industry-standard encryption, secure physical filing systems, and strict “need-to-know” access protocols for our field agents.
7. QUESTIONS OR CONCERNS?
If you have questions about our privacy practices, please speak with our Privacy Officer at our Hawthorne office or email us at [email protected]