Effective Date: March 18, 2026
Last Updated: March 18, 2026
At S.H.A.M.E. Investigation & Protective Services Inc. (“we,” “us,” or “our”), we take your privacy and the sensitive nature of our investigative work seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage our services.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked with you (“Personal Information”). This includes:
* Identifiers: Name, alias, postal address, unique personal identifier, online identifier, IP address, email address, or account name.
* Customer Records: Telephone number, insurance policy number, education, employment, or financial information provided for investigation purposes.
* Professional/Employment Information: Work history or background check data.
* Sensitive Personal Information: Social Security numbers or precise geolocation, collected only as necessary for authorized investigations.
2. How We Collect Information
We collect data from the following sources:
* Directly from You: Information provided via contact forms, consultations, or service agreements.
* Automatically: Through website cookies and tracking technologies (e.g., IP addresses and browsing history).
* Third-Party Sources: Public records, databases, and authorized references used during the course of an investigation.
3. Purpose of Collection
We use your information to:
* Perform investigative and protective services as contracted.
* Communicate with you regarding your case or inquiries.
* Comply with legal obligations, such as subpoenas or court orders.
* Improve our website and service offerings.
4. Disclosure of Information
We do not sell your personal information. We only share information with:
* Service Providers: Secure vendors who assist in our operations (e.g., secure data storage).
* Legal Authorities: When required by law to comply with a judicial proceeding or lawful request.
* Authorized Parties: Individuals or entities you have explicitly authorized us to share information with.
5. Your California Privacy Rights
Under the CCPA/CPRA, California residents have the following rights:
* Right to Know: You can request a list of the categories and specific pieces of data we have collected about you.
* Right to Delete: You may request that we delete your personal information, subject to legal and investigative record-retention requirements.
* Right to Correct: You have the right to request the correction of inaccurate personal information.
* Right to Opt-Out: While we do not sell data, you have the right to opt-out of any future “sharing” for cross-context behavioral advertising.
6. “Do Not Track” (DNT) Signals
Our website currently does not respond to “Do Not Track” (DNT) signals from your browser.
7. Data Security
We implement rigorous administrative, technical, and physical safeguards—such as encryption and restricted access—to protect your data from unauthorized access or disclosure.
8. Changes to This Policy
We will notify you of any material changes to this policy by posting the new version on our website and updating the “Last Updated” date above.
9. Contact Information
To exercise your privacy rights or ask questions, please contact us at:
S.H.A.M.E. Investigation & Protective Services Inc.
11922 Hawthorne Blvd
Hawthorne, CA 90250
Email: [email protected]
Phone: (323) 657 5031
Licenses PPO 13739 | PI 18788